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Mission Critical - call IT at 2116. What is Mission Critical? Problem with your email, MS Office, phone/vmail issues, wireless, or your Wyse client? If yes, use the IT form. Photocopiers/Scanners - report to Serials Technician at your campus. Any equipment in the public areas including labs - report to AV at your campus. Make sure to check the Troubleshooting Guides and Manuals for tips!